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1. Definitions
1.1 SuppliesStore or Company shall mean Ink World Direct Limited
t/as SuppliesStore.
1.2 Customer or Buyer shall include but not be limited to any person
acting independently or in the course of his business, company, firm or
organisation, signing either personally or as a duly appointed officer,
employee or agent.
1.3 Contract shall mean this document along with any specific documents
or agreements additional to or modifying this document, which are agreed
in writing prior to this order date.
1.4 Goods or Products shall mean all computer hardware, software,
peripherals, or other equipment supplied.
1.5 In writing shall include electronic mail, telex, cable, facsimile
transmission and comparable means of communications.
2. General
2.1 Unless agreed otherwise, these conditions which supersede all
earlier sets of conditions appearing in our brochures, catalogues, price
lists or elsewhere, shall override any conditions or terms stipulated,
referred to or incorporated by the Customer in his order or
negotiations, and shall apply to all estimates, quotations or orders.
2.2 All changes, alterations or amendments to the Contract to be binding
must be in writing and signed by a duty authorised representative of the
Company (a director) and the Customer (a director), in advance of an
order being placed.
2.3 The Company may at its absolute discretion decline to accept orders
or to offer credit terms.
2.4 The Company will take all reasonable steps, in so far as it is able,
to keep the details of your order and payment secure, but in the absence
of negligence on our part we cannot be held liable for any loss you may
suffer if a third party procures unauthorised access to any data you
provide when accessing or ordering from our website. When ordering from
our website the customers' order will constitute an offer capable of
acceptance by SuppliesStore. There will not be acceptance until
SuppliesStore
transmits or sends to you a sales order form or an invoice. This
provision does not effect the method of accepting customers' offers
where those offers are made in any other way.
2.5 Headings in these terms and conditions are for convenience only and
shall not affect their interpretation.
3. Basis of the Sale
3.1 The Company's employee's or agents are not authorised to make any
representations concerning the Goods and/or the Services unless
confirmed by the Company in writing.
3.2 Any typographical, clerical or other error or omission in any sales
literature, quotation, price list, acceptance or offer, invoice or other
document or information issued by the Company shall be subject to
correction without any liability on the part of the company.
3.3 No equipment is supplied free of charge unless specifically agreed
otherwise in writing.
3.4 No order which has been accepted by the Company may be cancelled by
the Customer except by agreement in writing of the Company and on terms
that the Customer shall indemnify the Company in full against all costs
(including the cost of labour and materials used), damages, charges and
expenses incurred by the Company as a result of such cancellation.
3.5 Value Added Tax will be charged where appropriate at the prevailing
rate.
4. Conditions of Sale
4.1 All sales made by the Company are made on these conditions of sale.
No variation of these conditions of sale or any terms supplied with any
order form or other document provided by the customer will be binding on
the Company unless confirmed in writing by a Director of
SuppliesStore.
4.2 The Company advise that a qualified professional installer should
install all goods purchased from SuppliesStore.
4.3 The Company holds no responsibility for incorrectly installed goods
or any other problems that occur from the incorrect installation.
4.4 Any modifications made to products purchased from the Company will
void any warranties with SuppliesStore and any of its suppliers.
4.5 Goods are not sold on a trial basis. Please check with your
manufacturer for compatibility prior to ordering. In circumstances where
the Company will not have advised as to compatibility,
SuppliesStore are
not responsible for any incompatibility problems.
4.6 All goods are (OEM) Original Equipment Manufacture unless otherwise
stated in writing by the Company.
4.7 Prior to any contract coming into existence prices and
specifications are subject to change. Variations to design/colour may
occur. All Errors and Omissions Excepted.
5. Prices and Payment
5.1 All prices are subject to VAT and delivery charges unless agreed
otherwise in writing prior to the contract. All goods are subject to
availability.
5.2 All goods must be paid for in full before the goods leave the
company's premises.
5.3 Unless otherwise agreed payment is required prior to delivery of the
goods. The Company accepts payment by cheque, credit card (which will be
debited at the time of your order), or cash where goods are collected
from our office.
5.4 For so long as any amount to be paid for the goods remains owing to
the Company title to the goods will remain with the Company and will not
pass to you the customer until the Company has received payment in full
including any interest due in accordance with paragraph 5.3 of these
terms and conditions.
6. Delivery
6.1 Whilst every reasonable effort shall be made to keep to any
delivery date time of delivery shall not be of the essence and the
Company shall not be liable for any losses costs damages or expenses
incurred by the Customer or any other person or company arising directly
or indirectly out of any failure to meet any delivery date.
6.2 If an order is returned to SuppliesStore as 'Undeliverable' or
if the order is not delivered to you successfully and the goods are
returned to our warehouse, we will refund the value of the goods less
delivery costs.
6.3 Loss or damage to goods must be noted at the time of delivery and
notified to SuppliesStore within 24 hours of receipt of the goods.
6.4 Risk shall pass to the Customer on delivery and the Goods should be
insured accordingly.
6.5 Time is not of the essence for deliveries to the customer.
7. Warranty and liability
7.1 All products the Company sells are guaranteed for 1 year with
SuppliesStore. The Company will replace any product which may be defective
(for reason's other than normal wear and tear or improper modification
or repair not carried out by the Company, improper storage or use,
accidental damage neglect or the lack of maintenance carried out in
accordance with the Company's specifications) provided that the said
product is delivered to the Company at the cost of the Customer and risk
during transit.
7.2 Before returning Goods in accordance with clause 7.1 the Customer
must first contact the Company's Technical Support Department via your
Account who will issue an RMA Number which will be valid for a period of
14 days from the date of issue by the Company and the Company reserves
the right to refuse delivery of Goods after this period.
7.3 Any Goods returned under warranty must have the RMA Number marked
clearly on the package and the Company reserves the right to refuse
delivery of any Goods returned without a RMA Number or arriving at the
Company's premises after the expiry of the RMA Number's validity.
7.4 The Company shall not be liable to the customer for loss of profits,
goodwill or any type of special indirect or consequential loss
(including loss or damage suffered by the customer as a result of a an
action brought by a third party) even if such loss was reasonably
foreseeable or the company had been advised of the possibility of the
purchaser incurring the same, including but not limited to liability for
loss or corruption of data.
7.5 Subject to the provisions of clause 7 the Company's entire liability
shall be limited to the purchase price in the case of any claim
permissible under these terms and conditions.
7.6 Nothing in this clause 7 shall confer any right or remedy upon the
customer to which the customer would not otherwise be legally entitled.
8.
Force Majeure
8.1 In so far as the performance of the Contract by the Company may be
affected by any act of God, war, strike, any lack of available transport
or materials, any restrictions, regulation or decree by any local or
municipal authority or government department or by any cause beyond the
Company's reasonable control (which shall be construed without reference
to the preceding causes) the company may elect at its absolute
discretion either: 1. to terminate the Contract; or 2. to proceed to
perform or continue performance under the Contract within a reasonable
time after the termination of such events or circumstances.
9.
Proper Law
9.1 The Contract is and shall be deemed to have made in England and
shall in all respects be governed by English Law and shall be subject to
the jurisdiction of the English Courts.
9.2 The principles of severance shall apply to any void/invalid clauses
of these terms and conditions.
10. Statutory Rights
10.1 Nothing in these terms and conditions shall affect your statutory
rights.
11. Web Site User
Agreement
These terms & conditions govern
your use of this web site (the "Web Site") operated by
SuppliesStore. By using this Web Site you consent and agree to these
terms & conditions.
IF YOU DO NOT AGREE TO THE TERMS & CONDITIONS OF THIS AGREEMENT,
IMMEDIATELY CEASE ALL USAGE OF THIS WEB SITE.
11.1 Trademarks and Brand Names
SuppliesStore makes no claim of ownership to the trademarks of any
manufacturer or merchant (collectively, the "Vendor") whose
products are listed on this Web Site, or for any publisher or
publication mentioned on this Web Site, including any goodwill that
arises from the use of those trademarks.
11.2 Accuracy of Information
Product specifications and other information have either been
provided by the Vendor or collected from publicly available sources.
While SuppliesStore makes every effort to ensure that the information
on this Web Site is accurate, we can make no representations or
warranties as to the accuracy or reliability of any information
provided on this Web Site.
11.3 No Endorsement
Mention of third-party products or services, including the
use of trademarks or links to the web sites of Vendors, is for
informational purposes only and constitutes neither an endorsement nor
a recommendation of those Vendors. In addition, such use of trademarks
or links to the web sites of Vendors is not intended to imply,
directly or indirectly, that those Vendors endorse or have any
affiliation with SuppliesStore.
11.4 Links to External Sites
SuppliesStore may contain links to other sites on the
internet which are owned and operated by Vendors or other third
parties. You acknowledge that SuppliesStore is not responsible for the
availability of, or the content located on or through, any External
Site.
11.5 Permitted Use of Content
You are not permitted to copy, modify, redistribute,
or publish any content of this Web Site without the express permission
of SuppliesStore or the owners of such Content if other than
SuppliesStore. You may download or copy content from this Web Site
only for your own personal use or for the internal use of your organisation,
provided that you maintain all copyright and other notices contained
in such content.
11.6 DISCLAIMER OF WARRANTY AND LIMITATION OF
LIABILITY
You expressly acknowledge and agree that your use of
SuppliesStore is
at your sole risk.
SUPPLIESSTORE DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS
REGARDING THE USE OR THE RESULTS OF THIS WEB SITE IN TERMS OF ITS
CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE. SUPPLIESSTORE SHALL
HAVE NO LIABILITY FOR ANY INTERRUPTIONS IN THE USE OF THIS WEB SITE. IN
NO EVENT WILL SUPPLIESSTORE BE LIABLE TO YOU
OR ANY OTHER PARTY FOR ANY INCIDENTAL, CONSEQUENTIAL, OR INDIRECT
DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THIS WEB SITE,
EVEN IF SUPPLIESSTORE HAS BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
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